Terms of service

Last updated: August 29, 2025

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase on https://tryendolab.com (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: data files placed on your device or computer, often including an anonymous unique identifier.
  • Log files: track activity on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
  • Web beacons, tags, and pixels: electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase on the Site, we collect certain information from you, including:

  • First and last name
  • Billing address
  • Shipping address
  • Payment information (including credit card numbers)
  • Email address
  • Phone number

We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to:

  • Process your orders (payment, shipping, order confirmation, invoicing)
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide you, in accordance with your preferences, with information or promotional offers relating to our products or services

We use Device Information to:

  • Detect and prevent potential risks and fraud (including via IP address)
  • Improve and optimize our Site (browsing behavior analysis, marketing performance, statistics)

We also use cookies to track items placed in your shopping cart, including in cases of cart abandonment, in order to send follow-up SMS reminders where applicable.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third-party service providers to help us use it as described above. For example:

  • We use Shopify to power our online store.
  • We use Google Analytics to help us understand how our customers use the Site.

We may also share your Personal Information to:

  • Comply with applicable laws and regulations
  • Respond to a lawful request (subpoena, search warrant, etc.)
  • Protect our rights

⚠️ SMS opt-in consent data is never shared with third parties.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising through the settings of:

  • Facebook
  • Google
  • Bing

You may also opt out via the Digital Advertising Alliance opt-out portal.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information
  • The right not to be discriminated against for exercising any of these rights

To exercise these rights, please contact us at: 📩 contact@tryendolab.com

We process your data to fulfill contracts we have with you (e.g. orders), or to pursue our legitimate business interests.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete it.

MOBILE MESSAGING / SMS

By using our SMS messaging services, you agree to our Privacy Policy as it relates to mobile communications.

CHANGES

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For questions about our privacy policy or to file a complaint, please contact us at:

📩 contact@tryendolab.com